This refund is subject to quality confirmation by our skilled quality assurance team and on verification that the packaging of the same is complete with all the documents like original invoice and product certificate.
14 days refund policy is not applicable for gold coins, silver articles, gold rakhi and for products ordered with specific indications like smart buy (Make to Order), customization, engraving, personalized, gift cards, purchase using promotion code or by discount coupon.
If the customer wishes to return our product, he/she can do so within 14 days of receiving delivery. We will ensure that the entire amount is refunded to the customer’s account within 10 working days after receiving the product back with us. Below mentioned conditions are applicable for refund.
If the customers do not like our product, he/ she can send the product back to us within 14days. We will make sure to refund the entire amount back to customer’s account within 10 working days.